Last updated: April 22, 2026
NexaCareMD ("we," "us," or "our") is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our telehealth services. Please read this policy carefully.
- Name, email address, and phone number submitted through intake forms - Health history, symptoms, medications, and other medical information you share - Payment and billing information processed through secure third-party payment processors - Communications you send us via email or phone
- Browser type, operating system, and device information - IP address and approximate geographic location - Pages visited, time on site, and referring URLs - Cookies and similar tracking technologies (see Section 8)
NexaCareMD is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you provide is handled in accordance with HIPAA's Privacy Rule and Security Rule.
- PHI is used solely for treatment, payment, and healthcare operations - We maintain administrative, physical, and technical safeguards to protect PHI - We will not sell your PHI to third parties - You have the right to access, amend, and receive an accounting of disclosures of your PHI - A separate Notice of Privacy Practices is provided at the time of enrollment
We use the information we collect to: - Evaluate your eligibility and provide physician-led telehealth services - Schedule consultations and follow-up appointments - Communicate with you about your care, results, and treatment plans - Process payments and maintain billing records - Comply with legal and regulatory obligations - Improve our website and service quality through aggregated, de-identified analytics - Send appointment reminders and service-related communications
We do not use your health information for marketing purposes without your explicit consent.
We do not sell your personal information. We may share information in the following limited circumstances: - Healthcare providers: With physicians, specialists, or other providers involved in your care, with your authorization - Business associates: With service providers (e.g., telehealth platforms, EHR systems, pharmacies) who are contractually bound to protect your information under HIPAA Business Associate Agreements - Legal requirements: When required by law, court order, or to respond to lawful requests from government authorities - Safety: When necessary to prevent serious harm to you or others - Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations
We implement industry-standard administrative, technical, and physical security measures to protect your information, including: - Encryption of data in transit (TLS/SSL) and at rest - Access controls limiting PHI to authorized personnel - Regular security assessments and staff training - Secure, HIPAA-compliant platforms for telehealth and recordkeeping
No transmission over the internet is 100% secure. If you believe your information has been compromised, contact us immediately at info@nexacaremd.com
Our website may use cookies and similar technologies to improve your browsing experience and collect aggregate analytics data. These technologies do not collect PHI. - Essential cookies: Required for the website to function properly - Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics with IP anonymization)
You can disable cookies through your browser settings. Disabling cookies may affect certain site functionality.
Depending on your location and applicable law, you may have the right to:
To exercise these rights, contact us at info@nexacaremd.com
We retain medical records in accordance with Florida and Alabama state law requirements, typically a minimum of 5–7 years. Non-clinical personal data is retained only as long as necessary to fulfill the purposes outlined in this policy.
Our services are intended for adults 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will promptly delete it.
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy. For material changes, we will notify active patients via email.
For questions about this Privacy Policy or to exercise your rights, contact us at: NexaCareMD — Paramount Medical LLC info@nexacaremd.com
